Vente et Service Produit

Service Technician

Sandvik Mining
Service Technician – Prominent Hill, South Australia

About the Opportunity

This role delivers warehouse and distribution services to both internal and external customers. This role supports the day-to-day operations involved in supplying spare parts and materials from the warehouse to end users, ensuring compliance with warehousing and logistics procedures and processes.

Responsibilities

Build and maintain strong customer relationships, actively identifying opportunities for business growth.
Support sales teams and promote the company and service department through ethical and professional practices.
Uphold high standards of quality in line with company objectives and current Australian standards.
Accurately record, report, and follow up on warranty claims in accordance with company policies.
Collaborate with internal and external stakeholders to resolve warranty and service-related matters.
Oversee spare parts and materials management, including receiving, receipting, picking, packing, despatch, and shipping documentation.
Maintain accurate order processing, inventory control, and stock management, including cycle counts and stocktakes.
Perform detailed data entry and ensure accurate record keeping in company IT systems.
Contribute to safe work practices, warehouse upkeep, and general housekeeping while fostering a team-oriented environment.
Provide flexibility by assisting with project work, supporting field service teams, and relieving Team Leaders when required.

About you

You will have previous experience in warehouse or stores operations, ideally within mechanical and heavy spare parts, and hold a Year 10 School Certificate or equivalent. A current Forklift licence and “C” Class driver’s licence are essential, along with strong computer literacy and experience using mainframe systems. With a solid understanding of the mining industry and its business processes, you will demonstrate a strong focus on safety, housekeeping, and customer service. You will also bring the ability to take direction, work independently under pressure, and show a commitment to continuous learning. Above all, you will display professionalism, honesty, and integrity in everything you do.

Agencies need not apply.
To be eligible for this role, you must have the right to live and work in Australia. Please note that as part of our recruitment process, you will be required to successfully complete a pre-employment medical.

What we offer

Attractive location premiums, on top of your base rate
Superannuation contributions, on top of all earnings
Comprehensive Employee Benefits Program, including salary sacrifice options, and a Length of Service Recognition program.
Company-wide bonus scheme to reward your hard work and dedication.
Company-funded paid parental leave, with superannuation contributions during the leave period.
Extensive training opportunities, from internal programs to contributions towards external studies.
Sandvik Wellness Program to support and enhance your health and wellbeing.
Ongoing development, opportunities with extensive internal and external training opportunities.

Sandvik is proud to be a WORK180 Endorsed Employer for Women, having been listed among the Top 101 Endorsed Employers for five consecutive years. We are committed to fostering an inclusive and supportive workplace, and you can explore our policies and employee benefits on the WORK180 website. In addition, we are honoured to have achieved Silver Status for our Health and Wellbeing Program through the WorkSafe QLD Be Recognised Program, reflecting our ongoing dedication to creating a safe, healthy, and engaging work environment.

Who we are

Sandvik is a global leading Original Equipment Manufacturer, delivering comprehensive equipment, tools, parts, services, technical and digital solutions tailored to the mining, mineral processing, infrastructure and manufacturing industries. The Sandvik Group has over 41,000 employees spread across more than 150 countries globally.

Our purpose is to advance the world through engineering by helping customers transition sustainably in mining, rock processing, and component and intelligent manufacturing. Sustainability is integral to our growth and our customers' success. We embed sustainability in all aspects, from R&D to product innovation and supply chain sourcing. Collaborating closely with customers, we enhance product impact and efficiency through technology and data-driven solutions, aiming for net-zero emissions by 2050 and 90% circularity by 2030.

We work to protect and advance people, enabling diversity, equity and inclusion in our business, human rights in our value chain and resilient communities where we work. We are an Equal Opportunity employer and welcome applications from individuals of all backgrounds, including women and Aboriginal and Torres Strait Islander people.

Our commitment to integrity and building relationships based on honesty, respect, and trust is paramount. Join us at Sandvik, where we are dedicated to delivering excellence and innovation.

For further information about the role please reach out to Talent Acquisition Specialist – Ivy Chau @ivy.chau@sandvik.com

Applications close: 06 October 2025 or prior if ideal candidate selected.

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